SIMPLIFY AND MAKE IT HAPPEN
Strategic Thinking
Following projects from embryo. Developing, step by step, all components of the tourism enterprise: project, market study, feasibility, SWOT analysis, marketing plan adjusted to the commercial intended, concept and objectives, projecting, building, marketing, monitoring and maintenance.
We develop business plans, feasibility studies and market framework for the projects, with the preparation of its check-list in support for banking entities and finantial programs.
From designing a product adjusted to your economic reality, as well as to the philosophy and intended objectives, at TH2 we are hoteliers, architects, designers, trainers and coaches but above all passionate for hospitality & tourism.
HOTEL MANAGEMENT AND OPERATION
It is a formula for the hotelier where the use of resources allows the balance of investment in marketing, management and marketing.
From the opening of hotels to the conceptualization of the structure, without forgetting strategic team recruitment and preparation. Including the hotel culture and service design. An authentic Brand Set-Up.
Working with a meticulous monitoring, services offered go beyond reservation management, for we work in the field together supporting the operation, developing work teams and seeking for the perfect positioning, in accordance with the objectives set out together.
MYSTERY GUEST
AND QUALITY AUDITS
Reduce sales losses in customer service. Increase guest satisfaction and consequently sales, return and word-of-mouth. Because a loyal customer is our best salesperson.
Audits are carried out with the adaptation of the guest profile to the accommodation unit and to the strategy. Preparation of work procedures and processes manual. We also carry out audits for tourist utility purposes.
COMMUNICATION AND BRANDING
Empowerment of the image of the hotel unit, highlighting its characteristics and core-business . Creation of conditions to awaken senses, realizing its influence on relational and experience marketing. Provoking sensations, inspiring and cultivating evasion reflects our way of working and acting in the market. We are storytellers in building the brand and its character with Social Media Management, Newsletters and Online Reputation.
SCHEDULE
Mon - Thu: 9:00 am - 7:00 pm
Fri: 9:00 am - 5:00 pm
Closed Lunch: 13:00 - 14:00
Saturdays and Sundays: Closed (or in training)
